Another way to fly

"Another way to fly

General terms and conditions
of sales

Purpose and scope

The present General Terms and Conditions of Sale (GTCS) form the basis of commercial negotiation and are systematically sent or handed to each purchaser to enable them to place an order. The general terms and conditions of sale described below detail the rights and obligations of AerOnde and its customer in connection with the sale of the following goods: ULM tickets. Any acceptance of the quotation/order form including the clause
"I acknowledge that I have read and accept the general terms and conditions of sale attached" implies the buyer's unreserved acceptance of these general terms and conditions of sale.

Products

The products offered are those shown on the site www.aeronde.com from AerOnde, while stocks last. AerOnde reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description of its main technical characteristics (capacity, use, composition, etc.). The photographs are as accurate as possible, but are not binding on the Vendor. The sale of products presented on the www.aeronde.com is intended for all purchasers residing in countries that fully authorize the entry of these products into their territory.

Price

The prices appearing on the product sheets of the internet catalog are in Euros (€), all taxes included (TTC), taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. AerOnde reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery charges, which are invoiced in addition to the price of the products purchased, depending on the total amount of the order. In metropolitan France, shipping is free for orders of 100 euros or more, inclusive of tax; for orders of less than 100 euros, inclusive of tax, the buyer will be charged a flat-rate shipping fee of 10 euros, inclusive of tax.
The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros and calculated exclusive of tax. Consequently, they will be increased by the rate of VAT and transport costs applicable on the day the order is placed. AerOnde reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.

Discounts and rebates

The prices quoted include any discounts and rebates that AerOnde may grant on the basis of its results or the buyer's assumption of responsibility for certain services.

Discount

No discount will be granted for early payment.

Terms of payment

Before ordering, the buyer must create an account on the site www.aeronde.com. The account creation section can be accessed directly from the side menu bar. Each time you visit the site, if you wish to order or consult your account (order status, profile, etc.), you must identify yourself using this information. AerOnde offers the buyer the option of ordering and paying for its products in several stages, with 3 payment options to choose from:
Payment by cheque: the buyer selects the products he/she wishes to order in the "shopping basket", modifies them if necessary (quantities, references...), checks the delivery address or enters a new one. Next, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. The buyer then selects the payment method of their choice:

  • Click on "Payment by cheque". In the last step, the customer is asked to check all the information, to read and accept the present terms and conditions of sale by ticking the appropriate box, and then to confirm the order by clicking on the "Confirm my order" button. This final click constitutes the definitive conclusion of the contract. As soon as the order has been validated, the buyer receives an order form confirming that the order has been registered. In order to finalize payment and process the order, the buyer must print out the order form and send it, together with a cheque made payable to "AerOnde", to the following address: AerOnde, address. No cash payment should be sent. Only cheques issued by a French bank will be accepted. As soon as the cheque is received, the order will be processed and the buyer will be informed by email. AerOnde will ship the products at the earliest 2 working days after cashing the check corresponding to the order, subject to provisions.
  • Payment by bank transfer: the buyer selects the products he wishes to order in the "shopping basket", modifies them if necessary (quantities, references...), checks the delivery address or enters a new one. The shipping costs are then calculated and submitted to the buyer, along with the name of the carrier. The buyer then selects the payment method of their choice: "Payment by bank transfer". In the final step, the purchaser is asked to check all the information, to read and accept the present terms and conditions of sale by ticking the appropriate box, and then to confirm the order by clicking on the "Confirm my order" button. This final click constitutes the definitive conclusion of the contract. As soon as the order has been validated, the buyer receives an order form confirming that the order has been registered. In order to finalize payment and process the order, the buyer must contact his/her bank to transfer the amount of the order to AerOnde's bank account, details of which have been communicated to the buyer. As soon as the transfer is received, the order will be processed and the buyer will be informed by e-mail. AerOnde will ship the products at the earliest 2 working days after receipt of the transfer corresponding to the order, subject to provisions.
  • Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he/she wishes to order in the "basket", modifies them if necessary (quantities, references, etc.), checks the delivery address or enters a new one. The shipping costs are then calculated and submitted to the buyer, along with the name of the carrier. The buyer then selects the payment method of their choice: "Payment by Paypal". In the next step, the buyer is asked to check all the information provided, to read and accept the present terms and conditions of sale by ticking the appropriate box, and then to confirm the order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the PAYPAL secure interface, where he/she can enter his/her Paypal account details or personal credit card details. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by Paypal account or credit card is irrevocable. In the event of fraudulent use of the card, the purchaser may demand cancellation of the card payment, in which case the sums paid will be credited back or refunded. The cardholder is not liable if the disputed payment has been proven to have been made fraudulently, at a distance, without physical use of the card. To obtain reimbursement of the fraudulent debit and any bank charges incurred, the cardholder must contest the debit in writing to his or her bank within 70 days of the transaction, or 120 days if provided for in the contract. The amounts debited will be reimbursed by the bank within one month of receipt of the cardholder's written objection. The cardholder will not be charged for the return of the sums.

Confirmation of an order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge thereof, and waiver of the right to invoke one's own terms and conditions of purchase. All data supplied and the recorded confirmation shall constitute proof of the transaction. If the purchaser has an e-mail address and has entered it on the order form, AerOnde will send confirmation of the order by e-mail. If the buyer wishes to contact AerOnde, he/she may do so either by mail at the following address: AerOnde, address ; or by email, or by SMS.

Reservation of ownership

AerOnde retains full ownership of the products sold until full payment has been received, in principal, costs and taxes included.

Withdrawal

In accordance with article L121-20 of the French Consumer Code, the purchaser has a period of fourteen working days from delivery of their order to exercise their right of retraction and thus return

General conditions of withdrawal in case of bad weather

1. Purpose

These terms and conditions define the cancellation and refund procedures in the event of bad weather for activities organized by our company.

2. Definition of bad weather

By "bad weather" we mean weather conditions that prevent the planned activity from being carried out safely, such as :

  • Heavy rains
  • High winds
  • Thunderstorms
  • Dense fog
  • Any other condition deemed dangerous by our experts

3. Notification of withdrawal

In the event of forecasted bad weather, we undertake to notify participants of the cancellation of the activity at least 24 hours in advance, whenever possible.
In the event of unforeseeable bad weather, we will inform participants as soon as possible before the start of the activity.

In the event of cancellation due to adverse weather conditions, participants will have the following options:

  • Reschedule activity: Reschedule the activity to a later date at no extra charge.
  • Refunds: Request a full refund of the amount paid for the cancelled activity.

4. Cancellation procedure

The prices quoted include any discounts and rebates that AerOnde may grant on the basis of its results or the buyer's assumption of responsibility for certain services.

5. Exclusions

  • The general cancellation conditions do not apply if the cancellation is due to reasons other than weather conditions (e.g. personal reasons, transport problems).
  • Participants who have started the activity may not request a refund due to weather changes after the activity has begun, unless the activity is stopped by our managers for safety reasons.
  • Our company cannot be held responsible for expenses incurred by participants over and above the cost of the activity (e.g. accommodation, transport) in the event of cancellation due to bad weather.
  • As the safety of our participants is our top priority, the decision to postpone or cancel an activity due to bad weather will be made at our sole discretion.

6. Acceptance of terms and conditions

By booking an activity with our company, participants automatically accept these terms and conditions of cancellation in the event of bad weather.
We reserve the right to modify these terms and conditions at any time. Changes will be communicated to participants and will take effect immediately for all new bookings.

If you have any questions or require clarification regarding these terms and conditions, please contact our customer service department at contact@aeronde.fr.
These terms and conditions were updated on June 26, 2024.

en_US